Terms & Conditions of Sale
These Terms and Conditions (“Terms”) govern any Cynthia Vianey purchases made by you on all of our online platforms. You agree to these Terms and to our Privacy Policy by making a purchase from our website and/or online platforms (whether you are a registered user).
PLEASE NOTE THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND A CLASS ACTION WAIVER PROVISION. IT AFFECTS HOW DISPUTES BETWEEN YOU AND CYNTHIA VIANEY MAY BE RESOLVED.
An agreement for Cynthia Vianey to sell goods to you is made when we accept your order. The description of goods, price, and applicable tax are agreed on between you and Cynthia Vianey when an order is placed. You are responsible for the charges for transport, packaging, freight, and/or insurance of your order as reflected in the order summary provided upon checkout.
Placement of an order is a binding agreement. Once placed, all orders are considered final, and you may not change or cancel them. Cynthia Vianey reserves the right to cancel any order for any reason whatsoever, including but not limited to unauthorized, altered, or ineligible use of an offer or payment. Cynthia Vianey reserves the right to modify or cancel a promotion due to system error or unforeseen problems.
Returns and Exchanges are accepted within 10 days. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Engraved pieces, Custom Pieces, Discount purchases, Gift Cards, Cynthia Vianey, Branded merchandise, curated items merchandise marked as Final Sale, and permanently discounted or marked down merchandise are considered Final Sale and are not eligible for return or exchange.
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